Make sure you place your business’s security and productivity in the right hands

If this pandemic has revealed how woefully inadequate your IT company is, you’re one of many business owners who’ve decided to switch to a better provider. But how do you choose the right one?

No, it’s not just a question of how much they charge per workstation and if they provide 24/7 support. There are many intricacies that you’re probably trying to consider. In this guide, we’ve looked at this difficult decision from every possible angle and have provided dozens of questions that will leave no stone unturned.

Does the company have account managers or are you going to work directly with the techs? Will you have a dedicated tech and will their skills and personality be matched with your company? Will the same person be responsible for site visits or will you get whoever’s available? Does the company have Covid-19 protocols and are they wearing PPE? Are they sanitizing everything after use?

Does the company have happy long-term customers? Is half of their income coming from one single client? If most of their clients are in the real estate sector, can they handle a different business sector? Or a different company size? How have they handled a big data breach and how do they plan to prevent different issues?

These and many other questions have been compiled in this comprehensive guide. Fill in your details and it will be sent to your email right away.

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30 Difficult Questions to Ask your New IT Company

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