by Chad Osmond | Nov 28, 2024 | Business
How do you feel about the technology you use in your business? A recent study found that 90% of business leaders felt confident that their IT systems today are “best in class”. But how about tomorrow? The same study showed that: Only 39% of business leaders felt... 
by Chad Osmond | Nov 25, 2024 | Business
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a... 
by Chad Osmond | Nov 21, 2024 | Business
Microsoft is warning business owners about a new type of phishing scam (where cyber criminals pose as a trusted source to trick you into giving away login info), which uses popular cloud services like SharePoint and OneDrive. Although these platforms are usually safe,... 
by Chad Osmond | Nov 14, 2024 | Business
Microsoft is once again finding ways to make life easier for your business with Windows 11. If you ever work on your phone as well as your PC, you’re going to love the new “Hand Off” feature that’s being tested right now. The idea is this: Let’s say you’re in a... 
by Chad Osmond | Nov 7, 2024 | Business
Microsoft recently made changes to the Windows Start menu – and it caused a bit of an uproar. Here’s what happened: Microsoft tried to streamline the Start menu by grouping related settings together. But they tucked the sign out option behind a three-dot menu,... 
by Chad Osmond | Oct 31, 2024 | Business
How cautious are you and your team with online security? You know about phishing scams, dodgy downloads, and not clicking suspicious links, right? But an even sneakier new malware (that’s malicious software) wants to frustrate you into giving up your Google login... 
