When Smarter IT Services partnered with a large Toronto-based insurance firm, they uncovered major inefficiencies in the company’s previous IT management process. The old MSP typically took half a day to set up each new computer—a slow, manual process with no documentation and configurations that were already outdated within days. Monthly manual software updates created further pain, often rendering employees unable to work for several hours at a time. By implementing Smarter IT’s automation standards and deployment framework, the entire process was transformed. Laptops could now be fully configured, updated, and ready for use in minutes. This automation reduced downtime from 240 hours per month to zero, saving the equivalent of 1.5 full-time employees every month, while risk dropped from high to zero and compliance rose from 0% to 100%.

During a large-scale hardware refresh at the same insurance firm, Smarter IT Services demonstrated the full power of their IT standards. What would normally have taken months to complete was finished in just a few days. Using their rapid deployment process, brand-new laptops were taken straight out of the box and configured with the client’s complex software stack, including custom lock screens, password managers, fingerprint logins, and all user data seamlessly restored from Microsoft OneDrive. The entire process required minimal technician involvement—typically just plugging in a USB key—and all 120+ laptops were fully deployed and in use within a single weekend, ensuring business operations continued without interruption.

These standards now enable Smarter IT to complete future hardware refreshes and employee onboardings in just minutes, compared to the 3–4 hours required by traditional MSPs. Software deployments, configuration changes, and updates are also handled automatically, with no user intervention required. But this raises an important question: how much time does your organization waste setting up new computers? How delayed are your new employees in starting productive work? How many hours of downtime occur every month due to manual updates and patching? Every lost hour is wasted money and opportunity. Smarter IT Services eliminates those inefficiencies—delivering consistency, security, and operational excellence that empowers your team to focus on what truly matters: doing their best work.

If your current IT provider still takes hours to deploy new laptops or onboard employees, it’s time for an upgrade. At Smarter IT Services, we’ve perfected a rapid deployment process that transforms brand-new devices into fully configured, secure, and personalized workstations in minutes — not hours. With our automated setup standards, software installations, and cloud-based restorations, your team can get to work faster and with zero frustration. Don’t let slow setups and outdated processes hold your business back — contact Smarter IT Services and experience how efficient IT should truly be.