Smarter IT Services has written two practical guides to help businesses make smarter, safer technology decisions. The first book focuses on how to evaluate and buy Managed Service Provider (MSP) services, explaining what to look for, what questions to ask, and how to avoid common pitfalls when choosing an IT partner. The second addresses email business compromise, one of the most common and costly cyber threats facing organizations today, breaking down how these attacks work and what businesses can do to reduce risk. Both books are completely free, available without any registration or information required, and are intended to educate not sell, so organizations can better protect themselves and make informed decisions.
If you’re thinking of switching IT support providers, you must read this guide first
One of the most critical partnerships your business will ever make is with your IT support provider.
Just think how dependent you and your team are on technology. When everything works as it should, it’s liberating.
But when you’re constantly battling big problems and small frustrations, it’s exhausting. And that impacts everything.
The last few years have taught businesses just how important their IT partner is. We’ve been inundated with new enquiries.
So, we wrote this guide. It’s not about us; it’s about all IT support companies and how to choose the right one for you. Inside, you’ll discover:
- Why you want a long-term partner that thinks strategically
- The reasons business owners and managers like you switch IT support providers
- How to protect the most important asset your business owns
- And why you should be highly skeptical of all IT support providers (yes, including us)
When you’re ready to talk, let’s jump on a video call for 15 minutes
We choose not to work with every business that’s looking for a new IT support provider. We need to make sure you’re a good fit for us, while you’re checking we’re a good fit for you.
The next step is to book a 15 minute video call at a time that suits you. There’s no obligation to buy anything, ever. Here’s our live calendar: click here
You don’t have to enter any details. Just click the link to get the PDF
Hijacked
Email Hijacking: How Businesses Lose Control — and How to Stop It
Email hijacking has become one of the most common — and most damaging — cyber threats facing modern businesses. Unlike loud, destructive attacks, email hijacking is quiet, targeted, and often goes unnoticed until real financial or reputational damage has already occurred.
This guide was created to help business leaders understand how email hijacking actually happens, why traditional security measures often fail to stop it, and what practical steps organizations can take to reduce risk. Drawing from real-world incidents and years of hands-on experience securing business environments, Smarter IT breaks down attacker tactics in clear, plain language — without fear-based hype or unnecessary technical jargon.
Inside, you’ll learn:
- How attackers compromise email accounts using trusted relationships and social engineering
- Why password-only security is no longer enough
- What warning signs indicate an account may already be compromised
- How layered security controls can detect, contain, and investigate email-based attacks
This book is not about selling software or promising perfect security. It’s about awareness, preparedness, and making informed decisions that reduce risk. Whether you’re responsible for operations, finance, sales, or IT oversight, understanding email hijacking is essential to protecting your organization, your customers, and your reputation.
