Technology Guidance for Growing Organizations

The Resources section is where Smarter IT shares practical guidance to help organizations understand technology decisions, risks, and changes that affect their business. From in-depth guides and service explanations to short tech updates and newsletters, this content is designed to inform — not overwhelm — and help leaders make confident, well-timed decisions.

What this section is:
Authoritative guides that answer the most common questions organizations ask when evaluating IT services, security, and support models.

These guides dive deep into core IT topics such as managed services, security, onboarding, and service expectations. Each resource is written to explain how things actually work, what to expect, and how decisions impact risk, cost, and operations — especially for growing organizations.

 

These are the essential guides that answer the most important questions IT buyers ask when evaluating managed services providers — including pricing, service expectations, and security posture.

How much does Managed IT Services Cost for an 80-120 person company?

Transparent managed IT pricing for 80–120 employee organizations, with security, support, and predictable monthly costs included.
Find Out Here

What kind of SLA and response times can I expect?

Clear, measurable response time SLAs that define how quickly issues are acknowledged, escalated, and resolved.

SLAs and Response Times

What Security Layers are Included in your Managed IT Services?

Smarter IT’s 5-Layer Security Model explains how modern security works in practice — combining identity protection, endpoint security, Microsoft 365 controls, backup and recovery, and centralized monitoring. Rather than relying on a single tool, these layers work together to reduce risk, detect threats early, and contain incidents quickly, giving organizations clear visibility into what’s protected and how security incidents are handled.

See the 5 layers

Monthly Technology Deep Dives

Each month, Smarter IT publishes a deep-dive guide focused on a specific area of technology such as firewalls, Zero Trust security, AI readiness, identity management, or infrastructure design. These guides go beyond surface-level explanations to break down how each technology works, where it fits in a modern environment, and what organizations should consider when evaluating or implementing it..

These deep dives are designed for organizations that want to understand not just what a technology is, but how it impacts security, operations, and long-term risk.

Tech Updates & Video Briefings

Twice a month, Smarter IT publishes a focused technology focused tech update that explores one area of IT, security, or infrastructure in depth. These tech updates are designed to provide context, explain why the topic matters, and highlight practical considerations for organizations planning ahead.